Return Policy

You have 30 days from the date of delivery to lodge and return your online order

Returned items must be unworn, unused, and in original condition with all tags and packaging intact.

• Refunds are eligible on full-priced styles only.
• Full price items can be returned for a full refund, credit note, or size exchange.
• Sale items are not eligible for a refund. All discounted styles marked as "sale" on the product page or discounted during a flash/promotional sale with a code or automatic discount can be returned for a credit note or free size exchange only.
• Final Sale items are not eligible for a refund or store credit. Styles marked as "final sale - size exchange only" on the product page are eligible for size exchange only, pending size availability. If your desired size is not available to exchange, you cannot return the item for store credit or refund.

If your return does not comply with these conditions, your item(s) will not be accepted and returned to you at your cost.

Australia: $15 return postage label fee will be deducted from the refund or free return label on credit notes. *Exchanges free

New Zealand: $25 return postage label fee will be deducted from the refund or free return label for credit note. Exchanges free

UK & Europe: Include in the parcel all items that have been booked for return and a copy of the order number. UK & Europe based customers are required to cover their return postage with the Post Office. Our return address will be provided at the final stage of the return booking.

United States & Canada: Include in the parcel all items that have been booked for return and a copy of the order number. US & Canada based customers are required to cover their return postage with the Post Office. Our return address will be provided at the final stage of the return booking.

Rest of World: Include in the parcel all items that have been booked for return and a copy of the order number. International based customers are required to cover their return postage with the Post Office. Our return address will be provided at the final stage of the return booking.

Please contact our Customer service at eshop@minnaba.com for return instructions.